Privacy Policy

'Hotel in 9' values your personal information (hereinafter referred to as 'Company') and complies with the Act on Promotion of Information Network Utilization and Information Protection. The company will inform you about the use of the personal information you provide through the privacy policy and what measures are taken to protect your personal information. The company will notify the revision of the personal information handling policy through the website notice (or individual notice).

This policy goes into effect on 01st of March, 2019.

  1. Personal Information Items Collected
  2. Purpose of collecting and using personal information
  3. The retention and usage period of personal information
  4. The retention and usage period of personal information
  5. consignment of personal information collected
  6. Rights of the users and legal representatives and their methods of exercise
  7. Civil Service on Personal Information

Personal Information Items Collected

The company collects the following personal information for consultation, service application, etc.

  1. - Collecting items: Name, mobile phone number, address, email
  2. - Personal Information Collection Method: Home page (visit reservation)

Purpose of collecting and using personal information

The company utilizes the collected personal information for the following purposes:

  1. - Personal identification, other, customer response

The retention and usage period of personal information

In principle, the information is destroyed without delay after the purpose of collecting and using personal information is achieved. However, the following information shall be retained for the period specified for the following reasons:

  1. - Retention item: Name, mobile phone number, email
  2. - Reasons for preservation: Hotel customer response and improvement of complaints
  3. - Retention period: 24 months

Personal information provision

In principle, the company does not provide the users' personal information to the outside world. Exceptions are made in the following cases:

  1. - In case the users agreed in advance
  2. - in case of a request by an investigative agency according to the provisions of the Act or the procedures and methods prescribed in the Act for investigation purposes;

consignment of personal information collected

The company does not consign your information to an outside company without your consent. In the event of such a need in the future, we will notify you of the consignment to the consignee and get prior consent if necessary.

Rights of the users and legal representatives and their methods of exercise

The user may inquire or modify his or her registered personal information at any time and may request to unsubscribe.
In order to register 'personal information change' (or 'member information modification' etc.) for users to check and modify their personal information (or 'member information modification'), you can leave the company by directly informing the headquarters of 'member withdrawal'.

Or contact the person in charge of personal information management by writing, calling or e-mail and we will take care of it without delay.
If you request correction of personal information errors, the personal information shall not be used or provided until the correction is completed.
In addition, if the wrong personal information has already been provided to a third party, the correction result will be notified to the third party without delay so that the correction can be made.

The company treats personal information that has been revoked or deleted upon the request of the users as specified in "The retention and use period of personal information collected by the company" and is not allowed to view or use it for other purposes.

Civil Service on Personal Information

The company designates relevant departments and personal information management managers as follows to protect customer personal information and handle complaints related to personal information.

  1. Customer Service Manager and Personal Information Management Responsibility Department: Personnel Management Team
  2. Phone number : 02-311-9000
  3. Fax : 02-311-9009

Civil Service on Personal Information The company designates relevant departments and personal information management managers as follows to protect customer personal information and handle complaints related to personal information.

If you need to report or consult other personal information violations, please contact the following organization.

  1. - Personal Information Violation Reporting Center (www.118.or.kr / 118)
  2. - Information protection mark certification committee (www.eprivacy.or.kr / 02-580-0533~4)
  3. - Advanced Crime Investigation Department of the Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-2000)
  4. - Cyber Terror Response Center of the National Police Agency (www.ctrc.go.kr / 02-392-0330)